Using your card

24 February

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Want to find out how Allstar fuel cards work and the benefits they can bring your business, take a look at our frequently asked questions below.

Can’t find the answer you are looking for or want more information, contact us and one of our fuel card experts will be in touch.

How to use a fuel card?

When using an Allstar fuel card, there aren’t many steps that need to be considered – they are easy to use and work in a similar way to a credit card. Learn more about what a fuel card is here.

Once your drivers have filled up with fuel at a site on the Allstar fuel card network, there are two simple steps that take place:

1. Your driver should present their fuel card to pay for the fuel in the relevant way for that particular fuel card. They will be required to provide their mileage and vehicle registration.

2. We then collate all of the transactions made on your fuel card into one consolidated HMRC- compliant invoice.

This allows you to stay in control of your fuel costs as your drivers don’t need to keep receipts, lightening your administrative load.

 

Where can I use my fuel card?

Allstar has the largest fuel card network in the UK, covering 90% of the fuel sites. The fuel card you use determines which networks you have access to. We’ve outlined three of our products below which provide access to different sites.

Allstar One fuel card

With your Allstar One fuel card you can gain access to the complete Allstar network of over 7,700 sites and includes access to all major oil brands and supermarket sites. This card enables you to save on every litre of diesel purchased across our Discount Diesel network.


  

Allstar One Electric fuel card

Our Allstar One Electric fuel card provides you with access to our Allstar network of over 7,700 fuel sites and access to a growing multi-brand electric vehicle charging network of charge points which includes the brands GeniePoint, Engenie, Source London, Alfa Power and ESB EV Solutions.


  

Supermarket fuel card

With our Supermarket+ fuel card, you’re drivers have access to all major low cost supermarket sites - ASDA, Morrisons, Sainsbury’s and Tesco. At these 1,500 low cost supermarket sites your drivers can typically save up to 5 pence per litre off the national average pump price. The card is also accepted across our Discount Diesel network, offering additional savings on fuel.

    

Our online Site Locator and Co-Pilot mobile app enables you and your drivers to locate the nearest fuel site locations where your Allstar card is accepted.

*Savings on Diesel can be made at participating Discount Diesel sites on our network when the card is swiped.

How does a fuel card work?

Setting up a fuel card account with Allstar and gaining access to the UK’s largest fuel card network is simple. Complete our online application and order individual fuel cards for your drivers, your vehicles or for both – the vehicle and driver.

By purchasing fuel using an Allstar fuel card, you’ll receive one consolidated HMRC-compliant invoice, so your drivers don’t need to keep receipts. Our flexible payment terms allow you to streamline your fuel expenses process, lightening your administrative load.

Gain visibility of your fuel card usage and driver behaviour with our online account management tool, Allstar Online. With 24/7 access to your account, visibility of fuel sites used and miles per gallon achieved, you stay in control of your fuel costs.

With an Allstar fuel card, we’ve got all your fuel and vehicles’ needs covered as you can enhance your fleet management with our unique range of additional services.

Do supermarkets accept fuel cards?

All major low cost supermarket sites accept our Allstar fuel cards. The brands on our network include ASDA, Sainsbury’s, Morrisons and Tesco.

By using our fuel cards at conveniently located supermarket fuel sites, you can keep a tight rein on your fuel costs by purchasing low cost fuel, typically 5 pence per litre cheaper than the national average.

Do Allstar fuel cards work at ‘Pay at Pump’?

Yes, any Allstar card with chip and PIN technology can work at ‘Pay at Pump’ terminals when purchasing at the Allstar network. However they can’t be used to ‘Pay at Pump’ at Sainsbury’s fuel sites – payments should be made at the kiosk.

‘Pay at Pump’ terminals help reduce fill up time and get your drivers back on the road quickly.

Any Allstar card which requires a signature to approve transactions will be unable to use the ‘Pay at Pump’ function.

When using the Discount Diesel network, drivers aren’t able to use the ‘Pay at Pump’ function as these transactions require drivers to swipe and sign inside the forecourt shop in order to get the discount on the transaction.

When using our Allstar One Electric fuel card to pay for electric vehicle charging, your drivers can pay at the charge point using the contactless technology. It activates by your drivers simply tapping their card against the screen when asked to by the terminal.

Can I use my Allstar fuel card abroad?

Allstar fuel cards can only be used across the UK. Our online Site Locator, allows you to view where each of our fuel cards can be used, reducing route deviation for your drivers as they can plan their route accordingly. With the Allstar fuel cards, your drivers can gain access to all major low cost supermarket sites and our exclusive Discount Diesel network. These sites are all detailed on our Site Locator and your drivers can also plan their routes using our Co-Pilot app.

Gain visibility to your driver’s behaviour and where they’re filling up by visiting our online account management tool, Allstar Online. You can keep a tight rein on your fuel costs and be sure that your drivers are filling up at the relevant low cost sites using Allstar Online and by receiving one consolidated HMRC-compliant invoice. 

For more information about how to use a fuel card, contact us and our fuel card experts will be in touch.

 

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